FAQ

Frequently Asked Question

Jaisamand Lake is 45 Kms South East of Udaipur. You need to reach the dam of the lake, from there our boat would take you to the Villa.

Yes, we have an arrangement which allows guests to use the facilities on a chargeable basis.

A staircase of 90 steps leads you towards the villa.

No, our home is not wheelchair accessible.

No, you cannot book just one room. You would need to book the entire home.

Yes, driver accommodation is available at the dam/jetty of the lake.

Free parking is available at the dam side of the Lake.

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval.

We have a villa manager whose available 24/7 on phone or WhatsApp, along with the 5 caretakers on site.

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval.

There is are caretakes and cooks onsite.

3 extra mattresses can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

Our bedrooms have queen-sized beds. All our mattresses have mattress protectors.

Yes, we provide toiletries like soap, shampoo, toilet paper, towels etc.

Yes, all of our bedrooms are air-conditioned, so is the dinning, living and the bar area.

Yes, we have a backup genset in case of rare occasions of power failure. The villa is also powered by a solar plant which is located on the terrace.

Yes, you can use the fridge to store food/beverages.

Yes, alcohol consumption is permitted within limits. There is ample ice stocked in the fridge along with mixers which will be chargeable. Kindly ask the villa manager for the liquor menu prior to arrival. (All liquor will be purchased at market price)

incase of cancellation no refunds will be provided but we understand that some situations are beyond your control and we would be glad to offer you a credit note for future reservations.

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before checkin.

Once you have chosen your dates and your booking has been accepted, you could also deposit the cash or cheque in our bank account directly. We also offer other options like pre charge of the credit card once you send us a filled authorization form.

All additional payments (such as extra meals, pet charges, etc.) will have to be paid to the caretaker onsite in cash or by credit card at the end of your stay.

Visit the Jaisamand Island Resort which is a 5 mins boat ride from the villa, visit the dam, the historic temple and a trek upto Hawa Mahal.

Yes, there is a private heated infinity pool at the villa. Guest should take care of toddlers and young children.

Yes, Jaisamand lake surrounds the villa from all the sides.

Given the location of our home, playing loud music is allowed within a limit and during specific time/hours.

Yes, smoking is allowed but strictly outside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits.

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking.

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co- operation is of utmost importance to us.

Guests are prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

Yes. There is a watchman at the villa.

Yes, there are CCTV cameras installed at the entrance, in the lawn and the terrace.

Yes, our home has fencing and a stone wall surrounding the premises.

Yes, we do have a first-aid kid onsite.

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

We can arrange a pickup from Udaipur city and Maharana Pratap Airport on chargeable basis.